- What are the products
you are selling?
- How will your study
guides help me in getting
my certifications?
- How do I know if it is
safe to shop at your website?
- How does your “100%
Money Back Guarantee” work?
- If I fail the exam how
can I claim my refund?
- How do I receive my products
after I purchase them?
- How often are your study
guides updated and how would I be informed
about the new updates?
- What if I buy some of
your study guides and they become out-dated
before I take the exam?
- How long will my membership
last in order to have access to updated
study guides?
- Do I get a receipt
for my purchase?
Answer to Q-1:
The products we are selling are IT study guides.
Myitguides.com
study guides are designed by a team of IT professionals
and contain REAL exam questions. Our study
guides are designed to provide as much information
as possible to help you pass your exams.
Answer to Q-2:
Myitguides.com
study guides contain REAL exam questions and case
studies found in a real IT certification exam. By
practicing these questions and study guides we 100%
guarantee that you will get your certification or
we refund your money in full.
Answer to Q-3:
Our purchases are processed through our PaySystems.com server, which
uses Secure Sockets Layer (SSL) technology to encrypt the credit
card information that you send over the Internet. Our PaySystems
server works diligently to protect the safety of customers' online
purchases sensitive information.
Answer to Q-4:
If a registered user of Myitguides.com
study guide fails the related exam once within 30 days
of purchase, then
he/she can receive an exchange of product with no cost
or a full refund of his/her purchase.
Please check our Guarantee policy.
Answer to Q-5:
If you fail your exam, all you need to do is e-mail
info@Myitguides.com a scanned copy of your
failed result and we will refund your credit card
by the amount you paid for that particular study
guide.
Answer to Q-6:
After you sign up and your purchase is processed
you will get instant access to our Members download
area, where you can download all your purchased
study guides.
Answer to Q-7:
Our study guides are updated whenever an exam changes and a new version comes out.
Answer to Q-8:
You will have access to updated study guides once it is
available with absolutely NO EXTRA COST.
Answer to Q-9:
You will have UNLIMITED ACCESS to all those updated
study guides you have purchased.
Answer to Q-10:
Yes, you get the receipt of your purchase.
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